Frequently asked questions
How long does our perfumes last?
Our perfumes are crafted with high-concentration oils to ensure a lasting impression throughout the day. We guarantee an approximate wear time of 6-7 Hours if you apply it the right way.
What is the return and refund policy?
Due to the nature of our products, returns are limited. However, if there's an issue with your order, our support team is always here to help. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2-3 days of receipt of the products. (Riukh request the customers to share the unboxing video as proof.). In case of any Refunds approved by the Riukh, it’ll take 6-8 days for the refund to be processed to the end customer.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
